Terms and Conditions

Summary of Terms and Conditions

1. Scope
Contracting party
Offer and Conclusion
4a. Return costs when exercising the right of withdrawal
5. Prices and shipping costs
6. Delivery
7. Payment
8. Retention of title
For more information
Treaty text

Terms of Service

(The following terms also include legal information about your rights under the rules on distance contracts and electronic commerce.)

First Scope

All deliveries of croatia-olivenoel to consumer (§ 13 BGB), these Terms and Conditions (GTC).

Consumer means any natural person who enters into a transaction for a purpose that can be attributed neither commercial nor their independent vocational activity.

Second Contracting party

The purchase comes with: croatia-olivenoel, Owner: Martin Sackmann, Koellestr. 29b 76189 Karlsruhe. You can contact our customer service for questions and complaints on weekdays by calling +49 721 9573072 or by e-mail at info@croatia-olivenoel.de.

Third Offer and Conclusion

3.1 The presentation of products in the online shop is not computationally

3.2 By clicking the button [Order], you place a binding order for the items listed on the order page. The sales contract is concluded when we accept your order with an order confirmation by e-mail accept immediately after receiving your order.

4th Withdrawal

4.1 Consumers have a fourteen day return policy.


You can cancel your contract within 14 days without giving reasons in writing (eg letter, fax, email) or - revoked by returning the item - if the goods before the deadline expires. The period begins upon receipt of this notification in writing, but not before receipt of the goods to the consignee (in case of recurring deliveries of similar goods not before receipt of the first partial delivery) and also does not fulfill our obligations under Article 246 § 2 in connection with § 1 paragraph 1 and 2 draft Law and our obligations according to § 312g paragraph 1 sentence 1 BGB in conjunction with Article 246 § 3 BGB. The revocation period is sufficient to send the revocation or thing. The revocation must be sent to: see imprint


In the case of an effective cancellation the mutually received benefits are to be returned and any benefits (eg interest). Can you give us the performance received and benefits (eg benefits) do not or partially refund or only in deteriorated condition or issue, you will be obliged to pay compensation. For the deterioration and derived benefits, you must pay compensation only if the uses or the deterioration is due to a deal with the matter, beyond the consideration of the characteristics and functioning. By "testing the properties and functioning" refers to the testing and evaluation of the respective goods, as it is possible and common in a shop. Transportable items are to be returned at our risk. You have to bear the cost of return if the delivered goods ordered and if the price returned the case of an amount not exceeding 40 euros or if you are at a higher price the thing at the time of the revocation yet the return or a having given part payment. Otherwise the return is free for you. Not parcel things do you pick. Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you when you send your cancellation or the goods, for us with their reception.

End of withdrawal


4a. Return costs when exercising the right of withdrawal

Exercise your legal right of withdrawal (see cancellation policy), you have to bear the cost of return if the delivered goods ordered and if the price of the goods does not exceed 40 euros or only, you price at a higher the thing at the time of withdrawal have not yet paid the consideration or a contractually agreed partial payment. Otherwise the return is free for you.

5th Prices and shipping costs

5.1 The prices quoted on the product pages include VAT and other price components.

6th Delivery

6.1 Delivery within Germany by DHL

6.2 Information about delivery times can be found on the product page.

7th Payment

7.1 Payment may be made by bank transfer or check.

7.2 A right to set off is available only if your claims are legally established in court or are undisputed or acknowledged in writing by us.

7.3 You may only withhold payment if the claims from the same contractual relationship.

8th Retention of title

Until full payment the goods remain our property.

For more information


If you have found a product, you can put this obligation by clicking on the [add to cart] to the cart. The contents of the basket at any time by clicking the button [cart] cart without obligation. The products at any time by clicking the button [Delete] remove from cart. If you want to buy the products in your cart, click the button [Checkout]. Please make sure to enter your data. The mandatory fields are marked with *. Registration is not required. Your data is encrypted. After entering your information and choice of payment can be accessed via the button [Check] to the order page where you can check your entries again. By clicking the button [Order] to complete the ordering process. The process can be interrupted at any time by closing the browser window. On the individual pages for more information, for example To corrections.

Treaty text

The contract will be stored on our internal systems. The terms and conditions can be viewed at any time on this page. Unless you have created an account, you can access your account information at any time under 'Welcome back'. The order information is sent to you via e-mail. After completing the purchase of the contract for security is no longer accessible via the Internet.